Privacy Policy

Written in concise and plain language, Stockholm 2020-09-10

PANGARA IS COMMITTED TO USER PRIVACY.

We are committed to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

DEFINITIONS

Pangara AB (“Pangara”, “we”) is a company with address Box 2141, 103 14 Stockholm, Sweden.

Our Users (“user”, “you”) are defined as visitors to our Website and registered users of our services.

Our Services (services) are defined as Pangara’s websites and Pangara-branded apps.

DATA CONTROLLER OR DATA PROCESSOR?

Pangara can be both a Data Controller or as a Data Processor in relation to you as a user.

Pangara acts as a Data Processor while user with role “Owner” of a group of users (Workspace/Team) acts as Data Controller when: a user access the services and share data that contains Personal Identifiable Information (PII). In this case Pangara does not analyze, disclose, or access such user date unless a user contact Pangara’s support. In such case Pangara’s support team may have to access PII intentionally or unintentionally to help the User.

Pangara acts as Data Controller in terms of saving, analyzing PII about our visitors and registered users, e.g. name, email, address, IP-address, financial data. The purpose of controlling this information is to provide a personalized experience of the services on Pangara.com and to develop and deliver a better service through the use of aggregated data. We access this data when a user use the services, email us, or through the use of Cookies (Cookie Policy).

SECURITY AND ROUTINES

Pangara takes necessary measures to ensure security of PII that we process or control. We also equip or staff with the appropriate knowledge and understand of the importance of confidentiality of your PII.

SHARING INFORMATION WITH 3RD PARTIES

Pangara uses external processors for delivering our services. We chose providers that are known for upholding high level of security and compliance. However, as a user you should not expect us to have any influence over their respective policies.

Here is the list of processors with whom we share your personal data:

  • Google, Analytics, Email, Marketing, USA
  • AWS, Cloud infra, USA
  • Stripe, Payments, USA
  • Zendesk, Email and support chat, USA
  • Mixpanel, Analytics, USA
  • Mailchimp, Email, USA
  • SendGrid, Email, USA

FOR HOW LONG DO WE KEEP YOUR DATA?

We keep the data as long as we have business use for it, or until you ask to close your account or explicitly ask for data to be removed. When we no longer need the data or when you ask us to be deleted from database we will remove data in a secure and compliant way.

VERIFYING, MODIFYING OR DELETING INFORMATION

If you want to verify, modify or delete your personal data stored by Pangara you can email us at the address below. The below email address also covers complaints.

In your email, clearly state your request, and please mark it with subject containing GDPR.

Email: hello@pangara.com

CHANGES TO PRIVACY POLICY

We reserve the right to change this Privacy Policy. When doing so we will notify our users, on website, in app or through e-mail.