We had some great developers in house, but no one that was knowledgeable in working with mobile apps, which we really wanted to develop, first for our student and later for their parents as well.
To provide customers with one single source where they could easily keep up to date on all needed information about the schedule, progress, information from the school etc.
I was recommended Pangara as a good option from a close friend who had been helped by developers from Pangara for a longer period of time. Especially we sought after a good value for money to show what could be done for the customers without signing up for too big a cost.
We had a clear project plan for a MVP, and were lucky to find an excellent developer within just two interviews. We were specifically looking for someone who could work in React Native to get the application working for both Operation Systems at once.
The feasibility for this was also discussed with the developer in the early talks. He can back with a very reasonable quote, that he also kept to very well (apart from extra tasks that we added to the project of course). During 4 months we worked together to get the initial product ready and launched before the start of the new school year.
During the first term of the year we also made additional updates based on feedback from the staff and students in the school. After that we started working on a similar one application for the parents. This development was made alongside the development of a new web app for the parents, so that we could make sure they were both aligned and behaved and looked in the same way.
The Pangara developer worked very well with the developers in our team to achieve this. We are now getting ready to launch also the native application for the parents, which will simplify the day to day work for multiple staff, and also greatly improve how parents can keep up to date with their child’s education.
The team consisted of a Product Owner (me), a web developer on our end (who would work on APIs as well) and the mobile app developer from Pangara. We also got help from another in house web developer as well as one of our SalesForce developers to make sure it all worked.
Can you share any outcomes from the project that demonstrate progress or success?
When we first launched the mobile app for the students the students also had a web application where they could log in to see their grades. The usage of this fell to almost 0 in very short time when they had the mobile app instead.
We also had very little issues or work needed from support due to this change. Other processes that had been very manual and paper-based now could be managed directly in the app by the students.
How effective was the workflow between your team and theirs?
This worked very well. The team we worked with was super responsive and helpful.